Refund policy

Exchange policy

Please inform us of your reason for the exchange via our WhatsApp (0533 746 75 12) contact line before sending your items for exchange. Afterward, you can send the items to us using the address details below.

For overseas customers you are responsible for the cost of your exchange shipping.

Please read our Exchange Policy below.

Full Priced Products

  • Item(s) must be in original condition and original packaging, including any packaging
  • Item (s) must be exchange within 14 days of the date of purchase
  • We offer a full exchange, or store credit if goods reach us as described above. No refunds are provided.

The customer is responsible for cost of exchange the sales items. 

For items purchased during a promotional period, we only offer exchanges for store credit. This credit will be issued at the amount paid for the item.

Discounted items cannot be purchased in conjunction with any other discount codes or offers.

Faulty Products

We pride ourselves on the quality of our products, so in the unlikely event that you receive a faulty product, please get in touch with us at buldans@buldans.com.tr
We will do our best to get this resolved for you as quickly as possible.

The product must have been purchased directly with Buldan's, through the online store.

Cumhuriyet Mah.82 St. Buldan's Blok No:2 Buldan DENİZLİ

Phone: 0533 746 75 12